Front office operations syllabus
Course syllabus course number: hamg 1313 course title: front office management course description: functions of front office operations as they relate to customer service includes a study of front office interactions with other departments in the lodging operation. The front office operations syllabus introduces you to the systems and procedures required for front office operations it provides an overview of the functions and supervisory aspects of the front office department. Revised syllabus forbachelor in hotel management & catering technology(applicable for the batch starting from 2 f&b s foundation-l f&b s foundation-l i f&b s operations-l f&bs operations-l i 3 front office foundation course front office operation-i front office operations-ll front office management 4 foundation course in house.
Syllabus lackawanna college hsp 115 front office operations know front office operations and job specifications page 83 questions 2, 4, 5, 8, 11 3 chapter 3 – front office operations to explain what is involved to be an effective first and last link to the customer in the hotel sector of the hospitality industry. Syllabus slno course syllabus basic front office operations (theory & practical) financial accounting, fundamentals of computer, marketing management, business commun ication, customer relation management, business law, hr management, hospitality tourism and marketing, front office management. Text managing front office operations, ninth edition (kasavana) description students will learn skills necessary to organize and perform duties in this vital link in the hospitality chain.
Front office course syllabus - download as word doc (doc / docx), pdf file (pdf), text file (txt) or read online this is a course syllabus for front office services ncii. Front office operation module description & session objective 1 course title : hotel front office operations 2 • understand the role of front office in hotel operations guest cycle • understand various stages in a life cycle of a guest in a syllabus-1 author. Syllabus - aci operations certificate 1 overall financial market and front to end treasury view overall objective: to describe the roles of each participant within the financial market and to provide an understanding of how treasury trading and sales, middle-office and. Front office operations 3 credits the community college of baltimore county i general course description will be described in the individual class syllabus however, all students will: a participate actively in class activities to include checking a guest in and.
Front office operations syllabus
Bhm or bachelor of hotel management is an undergraduate management coursestudents learn various methodologies and technologies related to manage and understand hotel operationsthis course is designed to give the students expertise in managing and establishing coordination of various departments in hotels and restaurants. The diploma in front office management is aimed at those actively pursuing employment in front office operations management to gain essential skills and to help busy working administration professionals to develop their administration skills and hence their progression options within business. Front office operations principles of tourism 2 courseware-true front office management hotel front office training manual documents similar to front office course syllabus 2 self - assessment guide (front office services nc ii) uploaded by gilbert caronongan jeremy syllabus housekeping procedures. 3) front office – operations and management – ahmed ismail (thomson delmar) 4) managing computers in hospitality industry – michael kasavana & cahell 5) front office operations – colin dix & chris baird.
Course syllabus 1 program of study bachelor of business administration in tourism planning and evaluation of front office operations to human resources management front office procedures and management are placed within the context of the overall operation of a hotel. Hotel operation front office 1 the front office is truly the nerve center of a hotel members of the front office staff welcome the guest, carry their luggage, help them register, give them their room keys and mail. Syllabus hm101 : front office contacts : 3l credits - 3 topics to be covered : - • desk control operations / importance of desk control • personal ,environment hygiene, garbage-safe and correct disposal of garbage • protective clothing • pest control.
Semester subjects semester i: basics of food production – i basics of food & beverage service – i basics of front office basics of housekeeping basics of management principles. The front office and the sale of guest rooms is the lodging industry’s largest income producer and one of its most profitable operating departments the success of this critical department determines the success of the entire hotel. Hamg 1313, front office procedures (3-3-0) this course introduces all functions of the front office systems including revenue and reservation technologies and the importance and impact of each on a hotel. Front office management (hamg 1313) rebecca borrello functions of the front office operations as they relate to customer service includes a study of front office interactions with other departments in the lodging operation course information hamg 1313 spring 2016 (93898) syllabus hamg 1313 spring 2017 (11281) syllabus hamg 1313 spring.